Terms & Conditions
Last updated: 18 July 2026
These terms govern your use of the VtechTT website, purchases, repair services, and trade-in requests. By using our site or services, you agree to these terms.
Orders and payments
- All prices are listed in Trinidad & Tobago Dollars (TTD) unless otherwise stated.
- We reserve the right to cancel orders for pricing errors, stock shortages, or suspected fraud.
- Payment must be received before orders are shipped or repairs begin.
- Orders are subject to availability and confirmation of payment.
Shipping and delivery
- We deliver islandwide across Trinidad & Tobago. Free delivery applies to qualifying orders as advertised.
- Delivery times are estimates and may vary based on location and courier availability.
- Risk of loss passes to the buyer once the order is handed to the courier.
Warranty and repairs
- New and verified devices carry the warranty period shown on the product page or receipt.
- Repairs carry a limited warranty against defects in the specific part or service provided.
- Warranty does not cover physical damage, liquid damage, or unauthorised modifications.
- Repair quotes are valid for the stated period and are based on the information you provide.
Trade-ins and returns
- Trade-in values are estimates until the device is inspected in person.
- Returned items must be in original condition with all accessories and packaging.
- See our Refunds & Returns page for full details on eligibility and timeframes.
Website use
- You may not misuse the website, attempt to breach security, or use it for unlawful purposes.
- Product descriptions and images are for reference only. We aim for accuracy but cannot guarantee every detail.
- We may update these terms at any time. Continued use of the site means you accept the latest version.
Contact
For questions about these terms, contact us through the details in the site footer or from your account dashboard.
