Return & Warranty Policy

Thank you for shopping at vtechtt.com. We value your business and are committed to ensuring your satisfaction with every purchase.

14-Day Warranty Coverage

All electronics sold through vtechtt.com are covered by a 14-day limited warranty from the date of delivery. This warranty covers manufacturer defects or functional issues that are not caused by physical damage, water damage, or misuse.

No Refunds Policy

We do not offer refunds. If your item is found to be defective or not functioning as expected within the 14-day warranty period, we will:

  • Repair the item, or
  • Provide a replacement (at our discretion, based on product availability and issue reported)

How to Request Warranty Service

To request assistance under this policy, please contact us within the 14-day window using one of the following methods:

Please include your order number, a description of the issue, and photos or videos if applicable. Our team will guide you through the next steps.

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USD United States (US) dollar
TTD Trinidad and Tobago dollar